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HP Recommended
Laszerjet M608n
Microsoft Windows Server 2012

I have an HP Laserjet M608n printer that I cannot access because the passeword was entered wrong. How can I delete the password so it can be entered correctly?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

To reset the admin password you need to perform a Cold Reset.

 

To Cold Reset the m608n with Touch Screen:

1.Touch the HP logo in the middle of the control-panel display when you see the 1/8 under the logo

2. Navigate to Administrator > Startup Options > Cold Reset

3. Touch OK

4. Touch the Homebutton to return to the main Pre-boot menu

5. Touch OK

 

More steps here:

https://www.manualslib.com/manual/956155/Hp-Laserjet-Enterprise-M604n.html?page=428

 

 


Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.

View solution in original post

1 REPLY 1
HP Recommended

To reset the admin password you need to perform a Cold Reset.

 

To Cold Reset the m608n with Touch Screen:

1.Touch the HP logo in the middle of the control-panel display when you see the 1/8 under the logo

2. Navigate to Administrator > Startup Options > Cold Reset

3. Touch OK

4. Touch the Homebutton to return to the main Pre-boot menu

5. Touch OK

 

More steps here:

https://www.manualslib.com/manual/956155/Hp-Laserjet-Enterprise-M604n.html?page=428

 

 


Experts are not HP Employees. Experts are advanced users, administrators, technicians, engineers or business partners who volunteer their time to answer community questions.

Please mark anything that is helpful with a Kudo.
When you are done troubleshooting, please mark one of the responses as the Solution.
This feedback enhances the community by helping future readers choose between multiple similar responses.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.