Laserjet Pro m15w Printing not aligned

[craytive]

Anyone can help,

Every time we print a file it is not aligned base on the file.

anyone has the same problem?

[TEJ1602]

@craytive, Welcome to HP Support Community!

Does the print preview look fine before you send the job to the printer?

Is it an issue with a particular application or all applications?

Meanwhile, try to perform a hard reset on the printer-

1. Turn the printer on, if it is not already on.

2. Wait until the printer is idle and silent before you continue.

3. Remove the toner cartridge and keep it aside.

4. With the printer turned on, disconnect the power cord from the rear of the printer.

5. Unplug the power cord from the wall outlet.

6. Wait at least 60 seconds.

7. Plug the power cord back into the wall outlet.

8. Reconnect the power cord to the rear of the printer.

9. Turn on the printer, if it does not automatically turn on.

10. Wait until the printer is idle and silent before you proceed.

11. Install the toner cartridge and try printing.

Keep me posted.

Cheers 🙂

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[TEJ1602]

@craytive

I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help.

Cheers 🙂

[AP110]

I followed your instructions and  it still isn't printing as the preview shows. It is offset to the right by at least 1 inch. This is a new printer and I have had nothing but problems with it. Everytime I think I have it sorted something else happens. I have an EPSON Photo R2400 that is over 15 years old that doesn't give me any problems. 

[Kumar0307]

@AP110, Welcome to the HP Support Community!

Which application are you trying to print from?

Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?

Let us try these steps to resolve this issue:

Update the printer firmware

Click here to know different methods of updating printer firmware.

Print a self-test report and check if the issue persists.

Refer to this document to know how to print a test page.

Also, perform step 5 and step 6 mentioned in this document.

Let me know how this goes.

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!