Laserjet Pro mfp m227fdn driver will not install

[JamesAtKBEMS]

I have a Laser Jet Pro MFP M227fdn which was previously attached to a 64 bit Windows 7 PC via USB and working correctly.  That was switched out for a new Dell Optiplex 5040 running Windows 10 64 bit (version 1903, build 18362.418) , with all updates.  When going through the install, when the software asks that the USB be plugged in,  Windows sees the machine (setting up the Fax and Scanner) but the installation software does not "see" the printer ("finish" without connecting).  I have completely removed the printer, drivers, and software multiple times and started from the beginning.  I've tried installing using the HP software and waiting to plug in the USB, I've tried plugging in the USB first and letting windows do its thing.  No matter what I do,  the HP software never recognizes the printer.  

[Riddle_Decipher]

@JamesAtKBEMS Welcome to HP Community!

Let's start with running the HP Print and Scan Doctor:

Use this link for details on using the HP Print and Scan doctor: click here
 

If the issue persists, let's do a root uninstall and reinstall of the software:

Unplug any USB cable, if any, before doing this.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.)  Open up the run command with the "Windows key + R" key combo.

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the printer & the computer.

Once done, please download and install the software from here

Also, try with another USB port to check if it works.

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.