Laserjet pro 200 refuses to install to network

[krjt]

Never got the laserjet pro 200 MFP m276nw to connect to my network.   Issues began with Win 10 tried to uninstall all HP items but no go.   Is this printer capable of operating on Win 10 or have I been wasting my time.

[senan6806]

Hi @krjt,

HP LaserJet Pro 200 Color M276 is compatible with with Windows 10. We might be able to resolve the issue by resetting the printer network setting, re configuring the wireless settings and then installing a compatible printer software and driver. Here is how to do it:

1.) Unplug your modem/router and leave it powered off.

2.) Restart your printer, from the printer control panel, touch Setup. Touch "Network Setup", touch "Restore Defaults" and touch Yes.

3.) Power off your printer

4.) Reconnect your modem/router and wait for it to re-establish its internet connection.

5.) Power on your printer.

6.) On the printer control panel, touch .

7.) Touch the Settings icon . Touch Wireless Setup Wizard and then follow the instructions to connect the printer to your home WiFi.

Once the printer is connected, download and install the printer software and driver available here.

It would be a good idea to remove the existing printer software and driver before you install a fresh copy. You may use the following method, if you wish to remove the existing printer software and driver packages:

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.)  Open up the run command with the "Windows key + R" key combo.

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer. Once the computer is fully initialized, start the printer software and driver installation.

Let me know how it goes!

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