12-22-2019 04:46 PM
I just obtained a second paper tray for this printer and I can't figure out how to install it. Is tray 2 different than tray 1? I have a flap that covers the opening above tray 1 and it seems to interfere with the insertion of the tray. Any advice would be appreciated.
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12-22-2019 08:34 PM
Just to hopefully clear things up. The standard arrangement on this model is 2 paper sources. Tray 1 or MP tray is the single feed drawer that opens at the top of the paper drawer and requires tray 2 to be installed in order for your to feed paper through the MP tray. The actual paper drawer is called tray 2. This printer will not function without tray 2 being installed.
If you can post back a picture of the new tray you obtained I might be able to tell you what you have.
12-23-2019 08:41 AM
Thanks for the reply, I see by your illustration that I need a tray 1 and I now have two tray 2's. I have to see if I can obtain a tray 1 for the printer.
Does the tray one fit behind the door flap and on top of tray 2?
12-23-2019 09:35 AM
There is no actual tray 1, behind the flap there should be some paper guides. Here is a link to instructions on using Tray 1 on this product.
12-23-2019 11:59 AM
Thanks again this is a confusing thing with the way they refer to tray 1 and tray 2 but there is actually no tray 2 according to the HP support link info you sent to me, it just explains how to load paper in tray 1. I guess I will use the extra tray I have and just switch it when I need it for a different size / type of paper. I don't use it that frequently.
You have been most helpful. Thanks