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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- LaserJet Printing
- Re: Load Tray 1, Plain, Letter
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04-05-2019 11:56 AM
I was having no issues printing and then all of a sudden (I might have hit a button) I can no longer print until I hit the okay button. I hit print, the printer beeps, it then says Load tray 1 Plain, Letter then I hit okay. If anyone can shed some light on this issue I would appreciate it. I print a lot and having to hit okay after every time I want to print something is unrealistic for my job. Thanks.
04-05-2019 02:19 PM
sounds like either the paper size/type got changed or the tray guides are out of alignment for the paper you're using. the printer is essentially telling you "hey, you want me to print on letter paper but i dont detect that, how about using this size instead". thats why you can hit go and it'll print.
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