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HP Recommended
HP M130fw
Microsoft Windows 10 (64-bit)

I have lost the password.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@tommy81

 

You might have to reset the printer.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@tommy81

 

Welcome to the HP support community.

 

Could you elaborate on the issue you are facing with the printer?

Sandytechy20
I am an HP Employee

HP Recommended

without the password it will not let me scan a document. I originally had it set up wired to computer not connected to wifi. Well long story short a former employee set up the wireless part and password and they are no longer here.

HP Recommended

@tommy81

 

You might have to reset the printer.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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