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M102 NVRAM Reset

Hi. Would like to have these instructions as well. Have a similar issue. 

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@davidjwnam,

 

Welcome to HP Support Forums!

 

I see from your post that you need assistance in resetting your printer. No worries, I'll be glad to assist you.

 

To provide you with an accurate solution, I'll need a few more details:

Could you please provide me with the product number of the printer? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Why do you want to reset the printer? What exactly seems to be an issue with the printer?

 

As the advanced reset steps are specific to each printer model, I would request you respond to this post with the printer model and I shall help you with the details which should help you resolve this issue. 

Eagerly waiting for your response!

Regards,

Jeet_Singh
I am an HP Employee

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M102 NVRAM Reset

It is the printer listed in this thread, the m102w 

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M102 NVRAM Reset

@davidjwnam,

 

We are going to provide you some additional steps via PM that are specific related to your product model .

 

Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

Regards,

Jeet_Singh
I am an HP Employee

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M102 NVRAM Reset

Im assuming this message was private to cover the fact the HP are covering up and issue with Firmware on the M102. If you update firmware you will brick your printer and turn it into a NON working 3020. Sure would like HP to resolve this instead of informing me the printer is out of warranty......Care to chime in HP?

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M102 NVRAM Reset

Hi

Can you send me the same details please?

I set a password recently on my m102w and can't for the life of me remember it.

Need to reset fully because i'm having trouble setting up for wireless.

Thank you.

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Can you message me and provide detailed NVRAM factory reset instructions fo the HP m102w printer Serial number VND3B55523.

 

Wifi direct is disabled and I cannot access it on the network with a computer..

 

thanks

 

William Cahill

edited

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@Umpapa10, Welcome to HP Support Community!

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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