M102W Need to factory reset to set up the wifi setting again

[nhatlinh82]

Please help me to to factory reset M102W. I changed my wifi router, now I cannot connect to the printer. Thank you!

[senan6806]

@nhatlinh82

Welcome to HP Forums. This is a great place to get support, find answers and tips to your technical queries.

I believe we can use HP Easy Start application to re-configure the printer wireless settings, let's try these steps:

1.) On the printer control panel, press and hold the Resume/Cancel button and the wireless button at the same time for 5 seconds. (This step will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.) 

2.) Download and run HP Easy start from here.

3.) Follow the onscreen instructions to connect the printer to your home wireless network.

Let me know how it goes!

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Have a great day!