12-06-2019 02:48 PM
I have a M102w printer. The printer has been configured with static IP. Recently my network has changed IP class (beyond my control and influence) and printer become inaccessible. I need to reset network settings of the printer. I do not have access to WEB interface anymore.
Can you please provide me with instructions, how can I do this?
Solved! Go to Solution.
12-06-2019 11:18 PM
Press and hold the Wireless button for more than 20 seconds, till the middle attention light starts blinking, then allow the printer to restart.
Next, follow 'Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app' below to reconfigure your printer for the new network:
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12-07-2019 05:59 AM
Thank you for the instructions. I was able to change network to artificial one with the same IP class as previously and change settings to DHCP and then change the network again to the target one.