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‎12-06-2019 02:48 PM

HP Recommended
Product: M102w
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have a M102w printer. The printer has been configured with static IP. Recently my network has changed IP class (beyond my control and influence) and printer become inaccessible. I need to reset network settings of the printer. I do not have access to WEB interface anymore.

 

Can you please provide me with instructions, how can I do this?

 

Kind regards,

Andrzej

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-06-2019 11:18 PM - last edited on ‎08-20-2024 11:02 AM by

HP Recommended

Hi Andrzej,

Press and hold the Wireless button for more than 20 seconds, till the middle attention light starts blinking, then allow the printer to restart.

Next, follow 'Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app' below to reconfigure your printer for the new network:

https://support.hp.com/us-en/document/ish_1736500-1626554-16

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2

‎12-06-2019 11:18 PM - last edited on ‎08-20-2024 11:02 AM by

HP Recommended

Hi Andrzej,

Press and hold the Wireless button for more than 20 seconds, till the middle attention light starts blinking, then allow the printer to restart.

Next, follow 'Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app' below to reconfigure your printer for the new network:

https://support.hp.com/us-en/document/ish_1736500-1626554-16

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

‎12-07-2019 05:59 AM

HP Recommended

Hi,

 

Thank you for the instructions. I was able to change network to artificial one with the same IP class as previously and change settings to DHCP and then change the network again to the target one.

 

Kind regards,

Andrzej

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