11-05-2019 01:24 PM - edited 11-05-2019 01:26 PM
Today I bought the HP LaserJet Pro M118dw. Everything worked until I enabled the firewall in its settings. I now can't connect to the printer anymore. Connecting using USB is the only thing that works.
I would like to reset the printer to it's factory settings, but I can't find how to do it without going to the web portal (which I can't access).
I know the IP-address of the printer (by printing the configuration report), but I just can't access it because of the firewall.
Solved! Go to Solution.
11-06-2019 02:18 AM
I called HP and they told me that there is no factory reset on this printer model. It is however possible to reset the netwerk settings and put the printer in a "setup state" by holding the network-button and the red cross button for 15 seconds.
After pressing these buttons, I could "reinstall" the printer using HP Easy Start again.