M15w blinking attention and power lights

[mk0]

I wrongly forced an update of the M15a firmware onto my m15w lasterjet pro printer

I cannot connect to the printer again either through wireless or usb connection. I'm using Windows 10x64.

The power light and the Warning light (!) are both flashing.

i deinstalled drivers and now install soft, assistant, windows, ifrmware update and hp doctor do not see printer. i used only programs from 

https://support.hp.com/ru-ru/drivers/selfservice/closure/hp-laserjet-pro-m14-m17-printer-series/1664...

Is there any way to connect and correct printer? i just bought it.

[mk0]

I can use USB cable.

[KrazyToad]

@mk0

Welcome to HP Support Community

I suggest you reset the printer to factory defaults and then try connecting the printer back to your wireless

- Open the HP Embedded Web Server (EWS)

- In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

- Go to the Service tab.

- In the Restore Defaults area, click the Restore defaults button.

- The printer restarts

Setup the printer and connect it back to your wireless

Keep me posted how it goes

Thank you and have a great weekend 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar iss

[mk0]

HP, are you serious? Official service says it is unrepairable soft failure. HP will replace my printer with a new one. Seriously, soft error that cannot be fixed? Are we in 40's XX century?

[KrazyToad]

@mk0

I understand your concerns and frustration

I have sent you a private message with the next course of action

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope
 

Thank you

[mk0]

thanks.

and I need to say it was a brand new printer. that will be replaced with another new one. or some module in printer that printer is itself. holy moses.