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HP Recommended
LaserJet Pro m252
Microsoft Windows 10 (64-bit)

Dear all

 

Have moved house and am trying to set my m252 up to print. Unfortunately I can't add the new wireless network as any changes to the printer settings require me to enter a password on the printer touchscreen (which I have forgotten if I ever knew it in the first place).

 

I have attempted to do a factory reset but can't do that either because I don't have the password.

 

I have tried to find how to do a COLD or NVRAM reset but there doesn't seem to be any info on in the manual or on the HP site.

 

Any suggestions?

 

 

1 REPLY 1
HP Recommended

Hi.

Welcome to forum.

Try following the instructions in the link:https://h30434.www3.hp.com/t5/LaserJet-Printing/Admin-Password-Reset/td-p/5649013


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