M252DW laser jet 51.23 error fix

[T2P2]

Hello All.

I have a Laser Jet Pro M252dw printer. On start up, I get this "51.23 Error" message. What does it mean and how is it fixed?

Thanks in advance

T2P2

[davidzuts · Accepted solution]

51.XX Laser Error, Turn off then onDescriptionAn error with the laser/scanner assembly has occurred in the product.●51.00 = Laser error●51.20 = Black laser scanner error●51.21 = Cyan laser scanner error●51.22 = Magenta laser scanner error●51.23 = Yellow laser scanner error●51.30 = Laser errorRecommended action1.Reset the printer:a.Turn off the power by using the power switch, and then wait at least 30 seconds.b.Turn on the power and wait for the product to initialize.