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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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- Re: M254 multiple confusion sources...
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08-19-2019 01:01 PM
HP Recommended
Considering this is a new printer then the next best place to go is direct to HP support.
They can share with you the steps to perform a COLD RESET or an NVRAM RESET incase there is some kind of a setting on the printer that is interfering with your network connection. They can also provide warranty support for you incase the network adapter or something else on the printer is defective.
Contact us:
https://www8.hp.com/us/en/contact-hp/contact.html
Let us know if they can discover what the problem is from there.
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