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HP Recommended
M277DW
Microsoft Windows 10 (64-bit)

I'm searching photo paper for my printer and the printer specification suggests up to 200 g matt paper and up to 220g glossy one.

HP shop suggest 2 different photo papers for my printer, both A4 format, but I need a 10x15 cm format too.

I've found this paper in the shop 200 g glossy in the range of printer specs. But I don't see my printer in the compatible list of printers; simply not updated? I'm confused about the paper to use, scared by damaging my printer.

 

Can I use all kinds of photo papers in the range of specs or I must use only those one labeled for LASER printers? I don't know if all photo papers bear high temps of modern laser printer.

Another question: I've got some old 10x15 cm photo paper HP Professional 240g glossy, 20g over the specs; can I use it or I risk to damage/jam the printer?

 

Help me, pls!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey @castang,

 

Welcome to the HP Support Forums!

 

I understand that you are trying to print photos on your Laserjet M277dw Printer. I can help you with that.


First, make sure the printer is plugged directly into a wall outlet and not a surge protector. Second, regular photo paper and Laserjet photo paper are different as inkjet printers place ink on the page and allow it to dry, while Laserjet printers spread dry toner on the page and then heats pages to fuse toner to the page. Using regular photo paper would not work very well.

 

Please let me know if this resolves your issues. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

2 REPLIES 2
HP Recommended

Hey @castang,

 

Welcome to the HP Support Forums!

 

I understand that you are trying to print photos on your Laserjet M277dw Printer. I can help you with that.


First, make sure the printer is plugged directly into a wall outlet and not a surge protector. Second, regular photo paper and Laserjet photo paper are different as inkjet printers place ink on the page and allow it to dry, while Laserjet printers spread dry toner on the page and then heats pages to fuse toner to the page. Using regular photo paper would not work very well.

 

Please let me know if this resolves your issues. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
HP Recommended

I tried using 200g HP professional laser glossy photo paper in my HP M277 dw laser printer, and I was lucky if the paper actually made it to the rollers.

 

Usually I ended up pulling it back out the rear after it got jammed.

 

Managed to get some pages through that printed ok, although not as good as an ink jet, but most of the time the paper just jammed.

 

Makes me think that 200g paper is simply too thick for this printer to handle unless there is some way of adjusting it.

 

Works fine with normal paper, just worrying that by using this 200g photo paper it is damaging the printer.

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