M277dw WiFi Direct pass cannot be set

[amdel]

When trying to set a password for WiFi-Direct option through the setup page (Firefox 55.0.3) after applying it confirms the password has been set, however - upon connecting to the WiFi Direct no password what-so-ever is required, completely unsecure.

I've attempted to:  (For each system/device...)

• Set a personal password
• Set a generated password
• Turning WiFi-Direct OFF, then ON again
• Factory resetting the printer, reconnecting to home network and started from scratch setting up WiFi-Direct

None of above had any success dispite trying over and over again.

Attempts has been made through various systems, various versions:

• Linux (Android, Arch, Ubuntu),
• Mac (OS X, iOS)
• Windows (non-portable only)

...regardless of device used - NO PASSWORD REQUIRED to connect dispite password being confirmed set. (And yes, any saved previously used connection to this printer was deleted inbefore attempts and password changes on printer had impact what-so-ever.)

Screenshot of setup with generated password:  (NOTE:  After applying, printer has been rebooted and re-accessed before screenshot is taken to be possitive it stored the password permanently.)

So...

The big question:  How to set a password for WiFi Direct? Any suggestions?

Would be nice to not leave it open for unauthorized printing.

[DavidSMP · Accepted solution]

Hi @amdel,

Good Day. A warm welcome to the HP community. I reviewed the case regarding assistance with the printer not setting a password using Wi-Fi direct. I will be delighted to assist you here.

Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 🙂

For better clarity and to assist you correctly, I would require more information regarding this:

• Did you try to update the firmware and check again?

For now please try these steps:

• Please update the printer’s firmware using a Windows operating system PC from this link: http://hp.care/2tzUgol
• This link is for downloading the printer software and drivers after selecting the operating system. However, it has an option to update the firmware also. Please update the printer’s firmware and check again if the issue gets resolved.
• Follow the instructions from this link: http://hp.care/2rHKwDD to update the printer’s firmware.
• Then check if the password can be set using Wi-Fi direct.

If the issue continues, I will send you steps to perform a NVRAM reset on the printer to reset it to factory settings as a private message. Keep checking your forum private messages.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂

Hope this helps. Let me know how it goes.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a splendid week ahead. 🙂

[amdel]

Thank you @DavidSMP,

Firmware was up to date allready.

Patience is a virtue, but none of mine unfortunately. However as the regular VRAM reset didn't work out, I tried the the Super VRAM reset and it worked like a charm. Annoying to re-configure the printer and all that... but all's good now.

Marking topic as solved.

[DavidSMP]

Hi @amdel,

It has been a fabulous experience working with you.  I thank you greatly for accepting this as a solution.  You've been simply amazing with your technical expertise and thanks again for giving me the privilege to share this platform with you. 🙂

I hope the unit works great and stays healthy for a long time.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

Please take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂