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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Re: M28w Admin password doesn't work anymore
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03-31-2020 09:42 AM
Hello everybody,
I've chosen an admin password in the Advanced Settings (System > Administration). Furthermore I switched HTTPS Enforcement on and PJL Security. Now the system isn't accepting my password anymore, however I am typing it in correctly. I've also used "admin" as user-name. Maybe the solution is to reset the device?
Can someone help me?
Thanks in advance!
Solved! Go to Solution.
Accepted Solutions
04-03-2020 02:20 AM
Hi @F980256
Welcome to the HP Support Community.
I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
04-03-2020 02:20 AM
Hi @F980256
Welcome to the HP Support Community.
I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
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