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‎06-28-2018 02:32 PM

HP Recommended
Product: m402dne
Operating System: Microsoft Windows 10 (64-bit)

After each document,  the printer continually prints a "report":

 

   GET /DevMgmt/ProductConfigDyn.xm1 HTTP/1.1

   HOST:

 

   GET /DevMgmt/ProductonfigCap.xm1 HTTP/1.1

   HOST:

 

Sometimes this page is printing when the printer is not even being used.  

 

Two questions:  

1.  Why is this happening?

2.  How can I stop it?

 

Thank you in advance for any insights

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-28-2018 02:57 PM

HP Recommended

I would delete the device and the driver and then reinstall using a current driver downloaded from: HP.com

 

The printer is printing some PJL that is possibly at the end of the print jobs, but maybe should not be...

 

If you print the built in pages do  you get the extrat page?

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .

View solution in original post

2 REPLIES 2

‎06-28-2018 02:57 PM

HP Recommended

I would delete the device and the driver and then reinstall using a current driver downloaded from: HP.com

 

The printer is printing some PJL that is possibly at the end of the print jobs, but maybe should not be...

 

If you print the built in pages do  you get the extrat page?

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .

‎06-29-2018 09:31 PM

HP Recommended

Adelayed thank you.  Was getting a message about the file being corrupt.  Third download seems to have worked.   Thank you again.

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