• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended

ShlomiL,

 

The printer ended up losing its connection on channel 11 as well; for this reason, I opted for my next troubleshooting step, which was to turn on its 5Ghz option.  So far, it has maintained a connection for over 24 hours!  I will continue to monitor its connection over the weekend; if it sticks, I think I can say that you have helped me think through the problem with some great constructive feedback.  Much appreciated!

HP Recommended

You're much welcome @DonaldFisher, please let me know how is it going in several days, so we'll know for sure.

 

Cheers, and please keep safe.

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Hello again ShlomiL; the printer has maintained a connection to my network on the 5Ghz band since the setting was adjusted. This is great news! Thank you again for helping me work through the issue!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.