• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!

‎09-22-2025 12:13 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw

Same issue:
https://h30434.www3.hp.com/t5/Printer-Ink-Cartridges-Print-Quality/M479-Only-uses-color-cartridges/t...

Printing from windows works fine - black print results in black ink.

LaserKaspar_5-1758564567484.jpeg

 



Printing from MacOS Sequoia / Sonoma results in not using black ink - the print turns blueish.

LaserKaspar_6-1758564578013.jpeg

 

The same PDF is used in both cases. In Windows I set "Color mode: Black and White" in MacOS I set the toggle "Farbe"="Color" to off. This is the PDF that was used:
https://www.cartridgepeople.com/info/download_file/force/2260/800

When I turn off the color toggle in the Print Dialogue of Apple Preview it still prints the b&w as color. So it gets a blue Tint and does not use the Black Ink.

I can not download apple drivers for the printer. It uses AirPrint3 so pleas don't tell me to update drivers.
These are settings available to me:
- Print Dialogue

LaserKaspar_3-1758564269217.jpeg

 

LaserKaspar_2-1758564262067.jpeg

 

LaserKaspar_1-1758564243669.jpeg

- Printer Settings

LaserKaspar_4-1758564293056.jpeg

 



If you want me to change settings in the printers WebUI please navigate me:

LaserKaspar_0-1758563932507.png


I just bought ink for 700€ it can't be that hard to make it use the right one so black is black not blueish.

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.