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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Look closely at the cable you removing so that you get the correct bend in the right sections. It is a ridiculous cable layout and newer models went to a SCB mounted in the scanner instead of on the formatter. The cables are more durable than you think, the delicate part is the end with the contacts so take particular care to not damage it.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
Look closely at the cable you removing so that you get the correct bend in the right sections. It is a ridiculous cable layout and newer models went to a SCB mounted in the scanner instead of on the formatter. The cables are more durable than you think, the delicate part is the end with the contacts so take particular care to not damage it.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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