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‎12-16-2019 06:50 AM

HP Recommended
Product: Laserjet M608

A Laserjet M608 recently came into our shop.  It has a 49.20 error.  This error looked like a possible firmware error, but I wanted to confirm.  I was shocked to discover that the repair manual doesn't have a list of error codes for these machines.  What the hell?  An additional half hour of Googling didn't turn up anything worthwhile, either.

Was this an error on HP's part, or is this a trend in the way they're doing their manuals?  

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-16-2019 07:55 AM

HP Recommended

Error codes are now contained in the CPMD, control panel message document. 49 errors are usually caused by firmware and updating should be your first step. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

1 REPLY 1

‎12-16-2019 07:55 AM

HP Recommended

Error codes are now contained in the CPMD, control panel message document. 49 errors are usually caused by firmware and updating should be your first step. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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