MFP 9500 error 54.1E.xx

cpcermaz2 · ‎07-19-2019

Hi

I hAve HP LASERJET MFP 9500 that continues to give me these errors

54.0B

54.0C

54.0D

54.1E.38

54.1E.00

the printer prints but badly

what can I do?

THANKS

Repairatrooper · ‎07-19-2019

On this model 54.xx codes indicate problems with sensors and that is likey why you are getting bad print becauase it either cannot calibrate and register color properly or cannot control how much toner is being applied.

The exact errors you are seeing are not listed in the revision of the service manual I have, but generally points to an issue with the ITB sensors. You should thoroughly clean all sensors as a first step.

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Repairatrooper · ‎07-19-2019

Most current description I could find:

54.XY.ZZ errors

Description

54.XY.ZZ errors are typically caused by the ITB (Intermediate Transfer Belt) cleaning blade not properly latched into position.

Action

Remove and reseat/relatch the ITB cleaning blade using these instructions.
Perform a Calibrate Now from the control panel as bad calibrations may have occurred while the cleaning blade was not functional. This menu option is located in the Print Quality menu on the control panel of the printer.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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