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‎02-12-2021 12:17 PM

HP Recommended
Product: MFP M281fdw
Operating System: Microsoft Windows 10 (64-bit)

I saw a post in 2019 for power issues with this printer.

We have started having issues with our office printer as well.

But we can get power back on if we unplug for several hours.

The power will eventually goes out in less than 8hrs.

We are assuming there must be some sort of power module in the printer that is overheating perhaps.

So our question is, does anyone know if this is fixable in house.

I'm not sure if the printer was registered when it was bought less then a year ago so have no idea if it is covered under warranty.

 

 Thanks

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2021 11:04 AM

HP Recommended

You can check your warranty here: https://support.hp.com/us-en/checkwarranty

 

If you have your bill of sale then you will be covered regardless as the check above will show warranty based on date item left factory not sold date, and sold date is what warranty is based on.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2

‎02-13-2021 11:04 AM

HP Recommended

You can check your warranty here: https://support.hp.com/us-en/checkwarranty

 

If you have your bill of sale then you will be covered regardless as the check above will show warranty based on date item left factory not sold date, and sold date is what warranty is based on.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎03-17-2021 09:34 PM

HP Recommended

Did you try the NVRAM reset posted elsewhere by people experiencing the intermittent power off and on?  Thats what mine was doing before it croaked.  Waiting a few hours to try again

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