MFP M5035 MFP Send Fax

steveedgar · ‎04-23-2020

Hello. I ungraded from Win 8 to Win 10 about a year ago. I have a MFP M5035 networked in my office. I can print to the printer with no problem. In the past, I was able to Fax from my computer to the M5035. There must of been some Windows update that corrupted the fax driver. I have the original disk and tried to reinstall the fax software / driver but it hangs. I did check to make sure that any printer devices were deleted prior to the reinstall. I even turned off Mcafee. Any suggestions on getting my networked fax to operate again????

Repairatrooper · ‎04-23-2020

You need to use the HP Universal Fax driver.

Link below my go to the 32 bit version, just change to the correct windows system and download

https://support.hp.com/ca-en/drivers/selfservice/hp-universal-fax-driver-series-for-windows/7529318

The notes for this do not list the M5035 as supported, if this does not work, PM me and I will see if I have an older Enterprise driver.

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