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‎12-28-2016 10:10 AM

HP Recommended
Product: HP Pro MFP477fdn

A friend asked me to look at her MFP477fdn. She suspects it was damaged by a lightning hit. Before I rip into it, has anyone run into this and was there an easy fix? (i.e. an MOV, fuse, or other internal protection device that took the surge)

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‎12-28-2016 06:03 PM

HP Recommended
I've never fixed an HP printer by replacing a fuse, I have found some bad fuses but replacing them never helped.

If my post resolves your issue please click the accepted as solution button under it.


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2 REPLIES 2

‎12-28-2016 12:18 PM

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Update: I tried powering it up and it actually turns on. (I thought she said it was dead)

The print engine seems to go through a warm up cycle, etc but the LCD display is blank.  i  tried attaching it to a PC using USB and then wifi so I could see the printer's  status on a monitor, but no dice.

Ideas?

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‎12-28-2016 06:03 PM

HP Recommended
I've never fixed an HP printer by replacing a fuse, I have found some bad fuses but replacing them never helped.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.

Was this reply helpful? Yes No
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