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12-18-2019 01:26 PM - edited 12-18-2019 01:26 PM
I have a desktop MICR toner equipped HP LASERJET 700 for check printing.
I am having issues with a bank rejecting scans. the percentages are all over the place. the MICR line is there! But, Some characters dont even read, or read incorrectly..
KNOWN GOOD FONT(from other laser machine)
POSITIONING IS SPOT ON
DENSITY(visually) IS FINE
specific questions:
-Is that even possible with a MICR cartridge? I would think all would be bad.
-Transfer belt was mentioned.. but id think that would show up as light print or streaks-it isnt.
-Could it just be bad MICR toner?(doubtful but possible)
-could it be rendering the font wrong? (printing from a pdf)
12-18-2019 01:40 PM - edited 12-18-2019 01:42 PM
My experience is that typically MICR printing requires a proper font card installed on the printer to ensure that fonts are correct. You mention transfer belt but the M712 is a mono only machine, no transfer belt, people that gave you that information must have thought you had a color unit. What may be happening is that the fonts are being printed in grey scale and therefore not dense enough. You could try setting the driver to print text only as black but if you are printing from a PDF that might be not solve the problem either as it may be treated as an image not text.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
12-18-2019 01:46 PM
There could be a bunch of possibilities that are causing your issue.
First it could very well be the toner I would try a new first and see how your prints come out.
The transfer belt works hand to hand with your toner if that is failing or not getting the proper electric charge you will have quality issues similar to how you mentioned.
You can also try a new driver for your PC as well. And I would also try a few other settings for your check paper sometimes the media type needs to be changed even though you were having success with another type of setting
And yes the PDF format could cause issues sometimes just make sure your print settings within your program you are using are the same as the driver on your PC ( print preference settings )
Hope this helps best of luck
01-02-2020 03:03 PM
I've had a "tech" come into look at it.... but he looked at me with puss in boots eyes.. the questions I asked are outside his depth. Printer is fine. He is checking into toner. I sort of have to believe thats the issue right now. Unless theres some bizarre issue with adobe im unaware of.... unlikely....
it worked for years. now it doesn't. works on a different laser printer.
I think the toner provider went cheap on me. lol
heres my job flow.
use GMC on a windows machine to generate a pdf. (with known good font)
print to printer from pdf.
thats it. Ive been doing that since day one. It was a Xerox docutech before that, and a xerox phaser before that.... same font...
Ill update with info about the toner. but any other advice is appreciated.
thanks to all for replies.