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- Magenta and Cyan streaks on prints Color LaserJet M553

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12-12-2020 03:50 PM - edited 12-12-2020 03:53 PM
Product: HP Color LaserJet M553
Operating System: macOS 10.15 Catalina
I started getting magenta streaks toward one edge of the paper on prints. I printed a cleaning page and it seemed to clear up briefly, but now I am getting larger magenta streaks on both edges and a cyan streak as well. I've run multiple cleaning prints, but the streaks seem to keep getting larger.
2 REPLIES 2
12-12-2020 09:03 PM
You need to print the print quality test pages from the control panel. This will show your if you have a defective cartridge, which is likely the case.
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