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HP Recommended
HP Color LaserJet M553
macOS 10.15 Catalina

I started getting magenta streaks toward one edge of the paper on prints. I printed a cleaning page and it seemed to clear up briefly, but now I am getting larger magenta streaks on both edges and a cyan streak as well. I've run multiple cleaning prints, but the streaks seem to keep getting larger.

2 REPLIES 2
HP Recommended

Scratch some of the info. Currently running macOS 10.15 Catalina. Sorry, fat fingered it.

HP Recommended

You need to print the print quality test pages from the control panel. This will show your if you have a defective cartridge, which is likely the case.

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