Most useless printer I have ever used

[peterwmartin29]

Seriously! I want to congratulate HP on making such a useless product. Surely they set out to do it and they achieved it with flying colours.

I have downloaded drivers and gone through the set up too many times, the printer seems to print a portion of the document, which seems to be magnified. I have chosen the correct paper size and type however the printers seems to keep printing the same rubbish.

I need a printer to print when and how I want it, not what HP thinks I want.

[The_Fossette]

@peterwmartin29,

Welcome to the HP Support Community!

• Are you facing the same issue when you make a copy?
• From which application/software you are printing?

Meanwhile, I recommend you root uninstall the printer and then reinstall it and check if it helps.

Here is how it is done.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the PC

14.) Download and install the printer software from the below link.

http://hp.care/2nikIQ9

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers