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HP Recommended
Officejet Pro 8600
Microsoft Windows 10 (64-bit)

There is a MS program called MSIPP Class Driver now replacinf what used to be the HP driver

2 REPLIES 2
HP Recommended

@Ianatheritage Welcome to HP Community!

 

In that case, I would suggest you perform the Clean reinstallation of Pre-installed HP drivers

1.       In Windows, search for and open Programs and features   

2.       Select your HP Printer   

3.       Select Uninstall   

4.       In Windows, search for and open Devices and printers   

5.       In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’   

6.       Open up the run command with the “Windows key + R” key combo.   

7.       Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)   

8.       Click on the “Drivers” tab   

9.       Look for HP Printer driver. If you see it Click on it and click Remove at the bottom   

10.   Select Ok   

11.   Select Apply and Ok on the Print Server Properties windows   

12.   Close Devices and Printers, restart the computer. 

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

 

Keep us posted,

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HP Recommended

Once you have reinstalled the driver, on your PC go to control panel>devices and printers. Right click on the icon for your printer and from the drop down menu select "make this printer default". When prompted with the warning that doing this will disable Microsoft Printer Management click OK and this should prevent windows from trying to take control of the printer again.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
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