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‎05-02-2020 08:27 PM

HP Recommended
Product: Dell Computer
Operating System: Microsoft Windows 7 (32-bit)

My printer is a HP Color Laser Jet Pro MFP M183fw. The printer will print the Congratulations page fine. But when I print a PDF document or a microsoft word doc, it will just print signs and symbols across the top of my page. A bunch of Jibberish. Just across the very top of the page.

1 REPLY 1

‎05-02-2020 11:56 PM

HP Recommended

That problem is typically a result of either a corrupted printer driver or the wrong printer driver being used on your computer for the model of printer you're printing to. The fix for either one is to delete and reinstall the printer driver for your printer on your computer. 

 

You can either Google the driver for your printer or use this link:

https://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-pro-m182-m185-multifunction-print...

 

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