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m426dw
Microsoft Windows Server 2008 (64-bit)
Hello, my printer is shared on the server MS 2008r2, on the same server 
there are the same printers (m426dw) having the same drivers,
but one of the printers continuously continuously prints emoticons.
I tried different drivers, at the moment it costs 8.1326.3536

P_20170710_085149.jpg
1 REPLY 1
HP Recommended

Hi @dmitry2,

 

This means that the print queue is corrupted and it sends rubbish to the printer. Delete any print jobs from the queue for that printer. Disconnect the usb or ethernet cables and reboot the printer. Unistall and reinstall the driver for the printer. This will most probably resolve the issue.

 

I hope that helps.

 

Cheers!



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
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