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‎05-11-2020 12:56 PM

HP Recommended
Product: Laserjet Pro M14-M17
Operating System: Android 9.0 Pie

I'm having trouble connecting to wifi with the mobile app that I must use since there is no interface. The message it gives me is that it thinks my internet password is wrong. I haven't been able to use this printer since I changed internet providers. 

1 REPLY 1

‎05-18-2020 09:10 AM

HP Recommended

@Ijuswannaprint, Welcome to HP Support Community!

 

Use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

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