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- HP Community
- Printers
- LaserJet Printing
- My win10 desktop does not see Laserjet M1132 MFP any more.

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07-31-2019 11:03 PM
It was OK, but now, my windows lost my printer. OS is win10 (64-bit). During the driver installation for Laserjet M1132 MFP it asking to connect printer to usb, but it's already done. To change ports does not helps. No connections. USB works, because other devices visible. Attempts to remove power cord, not helps as well. May be printer has any RESETT option and it will help?
08-04-2019 02:09 AM
Hi @gz06geo
Welcome to the HP Support Community.
Try these steps -
Step 1 HP Print and Scan Doctor -
Click on this link to download and run HP Print and Scan Doctor
Step 2 Re-install the printer drivers -
1. In the search box, type and open "Uninstall a Program".
2. Look for HP Printer software.
3. Right-click to uninstall.
4. In the search box, type and open “Devices and printers”.
5. In the Devices and Printers, look for your HP printer. If you see it listed right-click on it and choose “Delete” or “Remove Device”.
6. Open the run command with the "Windows key + R" key combo.
7. Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”).
8. Click on the "Drivers" tab.
9. Look for HP Printer driver. If you see it Click on it and click “Remove” at the bottom.
10. Select Ok.
11. Select Apply and Ok on the Print Server Properties windows.
12. Close Devices and Printers Once the software and drivers are removed.
13. Restart the computer.
14. Download and install the software and drivers from here.
15. Click on the downloaded file and follow the on-screen instructions.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
08-04-2019 11:22 PM
I know these steps. Earlier and right now as well attempts does not fix: during the installation LJM1130_M1210_MFP_Full_Solution at the middle somewhere asking to connect printer, but it's connected(!). Changing the cables also not helps.
08-05-2019 07:55 AM
Please check if the printer is getting recognized in the Device Manager. To access the device manager -
1) Press Windows and R button together, this will bring up the run window.
2) Type devmgmt.msc and click on Ok.
3) Expand the USB devices and check if the printer is recognized or it just shows up as USB.
Also, try built-in driver - HP Printers - Installing and Using the Windows Built-in Print Driver
Let me know.
Asmita
I am an HP Employee