-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- LaserJet Printing
- Re: New modem--lost wirelless connection

Create an account on the HP Community to personalize your profile and ask a question
11-06-2018 11:56 AM
Recently had to change modems. Now have different wifi password. How do I reconnect printer to new password??
Using Windows XP. Previous modem/printer wifi connection worked fine...
Solved! Go to Solution.
Accepted Solutions
11-06-2018 12:00 PM
Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:
http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html
Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-06-2018 12:00 PM
Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:
http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html
Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.