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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎08-22-2026 03:50 PM

HP Recommended
Product: HP OfficeJet Pro 8135e All-in-One Printer
Operating System: Microsoft Windows 11

The Menu of our OfficeJet Pro is stuck in the message "Weak WiFi Signal".  We’ve had the printer in the same location for 2 years and have been and are still able to connect to and print to the printer.  We've cycled power several times.  It'll come up in the main menu for a brief moment, then switch to the "Weak WiFi Signal" message .  There is no way to "dismiss" or clear this message. We need to get to the Main Menu so that we can clean the printer heads, check ink levels, etc.

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