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- HP Community
- Printers
- LaserJet Printing
- Re: Officejet 6500 All-in-One Scanner Problems

Create an account on the HP Community to personalize your profile and ask a question
11-21-2012 07:08 PM
wireless or cable connection? Never have been able to scan using wireless and HP is no help. Make sure you have proper "scan to" setup in software and double check setting as this can drop out without notice.
Have one cable connected computer that scans properly, but nothing on wireless. Cable connection is direct from printer to computer, not through a router.
Good luck, I have given up trying to make wireless work, thanks to HP.
Surtecint
06-13-2013 07:25 PM
Thanks to the mule for his solution. Four years later and this issue is still not resolved by HP. I can scan from the glass wirelessly but the auto feed results in blank pages when scanning wirelessly. With a wire, all is well.
6500A has let me down. I want to like HP but this is sad that it still is unfixed in 2013
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