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- HP Community
- Printers
- LaserJet Printing
- Old Ethernet Laserjet Printer wont connect to Network after...

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10-03-2019 02:45 AM
We have an office network set up via the router for 2 computers to share a laserjet printer. We changed the telephone line the Broadband came in on and when Talktalk fitted it they insisted on a new router. The 2 Computers both show on the new router but the Printer does not. If I go into the Router online, it shows under LAN interface that the device is connected to the port, but under LAN Devises it just shows the 2 computers.
Please can someone help to configure this as Need to get this up and running.
All devices are hard wired by ethernet cables, and the Printer dates from around 2001 ( I know it is old but it works brilliantly)
I dont know the Printers IP address (if it has one) or a Mac address.
10-03-2019 06:44 AM
Hi
It will probably be a setting in the Router/Modem
https://community.talktalk.co.uk/t5/Articles/Check-your-router-setup/ta-p/2204690
So which one is it?
Perhaps open a browser and type this address 192.168.1.1 and hopefully the screen will be understandable.
If in doubt please ask.
10-03-2019 07:42 AM - edited 10-03-2019 07:47 AM
Likely you have the network card in the printer set for manual IP address. If you hold down the go/ok button on the printer for a few seconds the printer should print a config page that will show the network address. That series usually shipped with a JetDirect 615 which fail often so it us possible the card is dead and needs to be replaced.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-03-2019 08:26 AM
Hi Thank you for replying, I have already been in to the router settings that is where I can see it connected on the to the port, but the router will not recognise it as a devise for the network.
The printer was working up until the router was fitted, so I am hoping it is just a case of finding either the Mac address so I can manually add the printer or the IP address.
I could be wrong this is just what I have picked up after spending 3 days searching the net
10-03-2019 10:34 AM
Remove the network card from the printer and you will find a label on it with the MAC address on it. However I again caution that if you have a JetDirect 615N there is a good chance it has failed.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.