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‎11-26-2018 04:02 PM

HP Recommended
Product: Hp LaserJet 1015
Operating System: Microsoft Windows XP (64-bit)

I have installed the dot4 file/driver but can’t find the printer from the list. How do I get the printer (HP LaserJet 1015) to work with my computer (windows 10)????  Please help. 

1 person had the same question
2 REPLIES 2

‎11-26-2018 08:30 PM

HP Recommended

Try to add new printer manually.

-> add new printer -> old printer not on the list -> local printer -> Dot1-001 -> find HP 1015 on the list if not found run "Windows Update" below the right side of the list waiting its ending and find it again.

 Sorry for my poor english we use chinese here and what i said above maybe not the real step by step processing......

‎11-27-2018 10:54 AM

HP Recommended

Hi,

I afraid your printer is not supported on Windows 10.

 

You may find any supported printer listed below, the Laserjet 1015 printer is not supported on Windows 10 and therefore not listed as a such:

https://support.hp.com/bg-en/document/c04675396

 

Shlomi



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