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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Welcome to HP Forums,
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂
The power button blinks, when the printer is busy processing a print, scan, copy, or maintenance job.
Step 1: If it does not stop blinking, try printer reset
-
Press the Power button (
) to turn on the product. -
With the product turned on, disconnect the power cord from the rear of the product.
-
Unplug the power cord from the wall outlet.
-
Wait at least 15 seconds.
-
Plug the power cord back into the wall outlet.
-
Reconnect the power cord to the rear of the product.
-
If the product does not turn on by itself, press the Power button (
) to turn it on.
Steps 2: Update Printer Firmware: Click here
Steps 3: Factory reset
I'm going to send you a private message with the information required to perform factory reset. The only reason why we are utilizing the instructions over the private message as these instructions are specific to your printer model.
To check your private message, please check your Private message icon on the upper right corner of your HP Forums profile.
Next, to your profile Name, you should see a little blue envelope, please click on it.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
HP Recommended
Welcome to HP Forums,
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂
The power button blinks, when the printer is busy processing a print, scan, copy, or maintenance job.
Step 1: If it does not stop blinking, try printer reset
-
Press the Power button (
) to turn on the product. -
With the product turned on, disconnect the power cord from the rear of the product.
-
Unplug the power cord from the wall outlet.
-
Wait at least 15 seconds.
-
Plug the power cord back into the wall outlet.
-
Reconnect the power cord to the rear of the product.
-
If the product does not turn on by itself, press the Power button (
) to turn it on.
Steps 2: Update Printer Firmware: Click here
Steps 3: Factory reset
I'm going to send you a private message with the information required to perform factory reset. The only reason why we are utilizing the instructions over the private message as these instructions are specific to your printer model.
To check your private message, please check your Private message icon on the upper right corner of your HP Forums profile.
Next, to your profile Name, you should see a little blue envelope, please click on it.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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