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HP Recommended
CM1415fnw
Microsoft Windows 10 (64-bit)

When i want to print ex. 3 pages its only print page one. Then it says paperjam but it is no paperjam. 

I press the button reset paperjam and ok. Then it start the cleaning procedure and print page 2, then i have to do this procedure once more to print the last page

1 REPLY 1
HP Recommended

@stborgke

 

I can offer the following:

 

Might be dirty printer.  Automatic cleaning procedure does only so much.  You may need to open the printer and take a look at the insides.  Admittedly, none of the documentation really says how to clean other than the ADF rollers on this model.  ??

 

Might be paper is too dry, too damp, curled, or otherwise unsuitable.  If you can do so, always store paper for the printer near the printer (in the same room, for example).   If you must store the paper in another room, bring the paper in and let it "acclimate" for 12-24 hours before using.

 

Protect the paper from heat, extreme cold, and dampness. 

 

Might be paper is too thick (for the Media type settings), or even too thin.  

 

Places to look include and are not limited to these TroubleShooting documents.

Please take a look at each document, even if the title does not sound like "your issue".

 

 

 

 How to > topic Print > subject list Instructions & Settings

 

 

 

Hopefully, something will help before you get to the last steps in the Troubleshooting (service the printer).

 

Reference and Resources – Places to find help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP LaserJet Pro CM1415fnw Color Multifunction Printer

 

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Dragon-Fur

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