P1006 no longer prints on Windows 10

[Bobbie71]

P1006 printer no longer prints after recent Windows 10 update 1709 for amd64-based systems; apparently the printer driver was reinstalled when I first again tried to use the printer after the Windows update; the driver version is the same as shown on the HP page; the HP Print and Scan doctor indicates it is working but no page prints and there is no error message; test page also does not print.  I plugged the printer into a different (Mac) computer and it printed just fine so the printer seems to be functional.  My windows 10 system also successfully prints to a P1022 printer so printing seems to be working with other devices, just not the P1006.

[Riddle_Decipher]

@Bobbie71

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand the HP Laserjet P1006 no longer prints on Windows 10

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you ensured the latest drivers and full feature software have been installed?

(Click here to find and install it, if you haven't done it yet)

While you respond to that, here's what you need to do:

If a full feature driver from HP is not available for your printer, you must install the built-in print driver. A full feature driver for one or more Windows versions is not available for your printer, either from the CD that shipped with your printer or from the HP website.

   NOTE:

Where is the download button? The HP print driver is built into the Windows operating system or is installed through the Windows Update feature on your computer. You do not need to download anything from a website in order to print, scan, or fax.

See the Frequently asked questions in this document for additional information, including how to scan using this driver.

If you have trouble viewing the video or want to view the video in a different size, play the video on YouTube.

Step 1: Set Windows Update to automatically download driver software

Open the Windows Device Installation Settings and confirm that your computer is set to automatically download driver software.

1. Search Windows for change device installation, and then click the Change device installation settings Control Panel setting in the list of results.

   Device Installation Settings window displays.

2. Select the Yes option, and then click Save Changes.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[Bobbie71]

The only driver available is a very old one; it was installed again after this problem occurred on Nov. 29; Windows device manager tells me there is only that one old driver available for this device and that it is current.  I just used your procedure yet again and it again says that the driver is current.  This driver date is 4/15/13.  The printer is HP LaserJet P1006.  Note that this printer was used many times in the past with Windows 10 prior to doing the Windows update 1709 recently.

[Riddle_Decipher · Accepted solution]

@Bobbie71

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

Considering it works fine on the Mac, you are right in mentioning that the Printer is fine,

It's only a matter of obtaining the right drivers to revive the printer on windows 10 and I recommend using a new user account (Administrator) to check if that works, if not, you could attempt removing the old drivers and installing a fresh copy from the Windows 10 built-in drivers using the method previously advised:

I recommend you delete the driver at the root level and retry, follow the steps below: 

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok 

11.) Select Apply and Ok on the Print Server Properties windows 

12.) Close Devices and Printers 

Now, install the drivers using the link provided earlier.

If you would like to thank me for my efforts to help you, 

 feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution" button.

Have a great day!

[tlm62]

That's because Windows 10 is the worst Windows yet!!!!