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‎12-05-2018 12:14 PM

HP Recommended
Product: P1102W
Operating System: macOS 10.14 Mojave

My P1102W printer has been hooked up to my PC for a couple years and now I am looking to hook it up to our network. I have since gotten rid of my PC. When trying to connect the printer via USB cord, my imac says 'the disk inserted is not readable by this computer'. I am trying to install the software, but that fails. When I go to the apple, printers/scanners, my computer recognizes the unit as a scanner.

 

Has anyone else had this problem and does anyone know how to fix this? This is for a home office, so not a huge number connecting.

 

Looking forward to hearing anyone's advice. 

1 REPLY 1

‎12-06-2018 10:28 AM

HP Recommended

@chris_zinkel

 

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.
It looks like the Mac is recognizing the printer as a disk drive, HP Laserjet P1102W has a feature called as smart install which installs the printer software automatically on Windows as soon as you connect the printer using a USB cable. Try the solution available in this post. 

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

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