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- HP Community
- Printers
- LaserJet Printing
- P1102w no longer prints

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08-14-2017 05:59 AM
For a number of years I've been using my P1102w successfully. It's been working wirelessly. There have been no changes to my computer. Recently I began having difficulties with two-sided printing. In an effort to correct that I've looked at this forum and tried a number of things suggested there. Now the printer won't print at all. When I send a document nothing happens. When I use a utility to find problems with the printer it doesn't find any. I've tried uninstalling and reinstalling the printer but that didn't help. What can I do?
Thanks for any suggestions.
Solved! Go to Solution.
Accepted Solutions
08-17-2017 01:24 PM
Hi @norm4,
I understand that you yourself resolved the issue.
You need not update the firmware since the issue has been resolved.
Feel free to ask your queries in future as this forum has some of the best people in the world available and ready to help.
You have a good day ahead.
08-15-2017 11:53 AM
Hi @norm4,
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query. I'll be more than glad to help you.
I understand that you are facing issues with your HP LaserJet Pro P1102w Printer wherein it does not print.
Let's go through a few steps that may help to fix this issue.
I suggest that you update the firmware from the link: Firmware Update Utility
If the issue persists, then I suggest that you follow the steps in the link: Printer is Offline (Windows)
Let me know how this works.
You have a good day ahead.
08-17-2017 04:49 AM
Thanks for replying. I have been able to solve the problem myself and at the moment all is well. I hesitate about monkeying with it further unless something goes wrong again but I appreciate your suggestions. Do you think I should look into the firmware update anyhow? Thanks for your help.
08-17-2017 01:24 PM
Hi @norm4,
I understand that you yourself resolved the issue.
You need not update the firmware since the issue has been resolved.
Feel free to ask your queries in future as this forum has some of the best people in the world available and ready to help.
You have a good day ahead.