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HP Recommended
HUawei P10
Android 8.0 - 8.1 Oreo

Please help for us. I have P1102w wifi printer. When I try to print from android devices (huawei P10; Galaxy S9) the data transfer and print is very slow ower the wifi-router. 100Kb pdf or picture transfer is around 3-4minutes. the wifi connection is stabil  160Mbs. When the sending is succesfull, sometimes the printing will start 10minutes later. the HP print plugin allready installed my devices. Only this plugin are enabled. with win10 notebook by wifi router, the printing speed are perfect. I clicking the print ikon and the print starting nearly immediatle.
I made firmware update on printer. Now the printing is 20-30 sec later start after the data send, but the transfer still slow.
Could you help me, what is the problem?

1 REPLY 1
HP Recommended

Hi,

Try using another print service and check for any difference, either try using the HP Print Service or the Samsung Print Service plugin but ensure only one service is enabled.

 

If the same results are shown for both plugins, a network issue would likely be the cause.

 

Print a Configuration Report and locate the IP Address of your printer:

https://support.hp.com/us-en/product/hp-laserjet-pro-p1102-printer-series/4110394/model/4110306/docu...

 

Browse that IP from your browser and click Networking, then enable the Wi-Fi Direct feature.

Connect your mobile device directly to the Wi-Fi Direct connection and not through your router, try printing and check for any difference.

 

Can you see any difference while your network does not take a place or would the same persist?



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