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‎02-21-2017 08:39 AM

HP Recommended
Product: LaserJet P4014N
Operating System: Microsoft Windows 7 (32-bit)

I have an HP LaserJet P4014N that has recently started freezing on initalization. I cannot access it through its IP address in order to upgrade the firmware. The printer shows up on a PC as it is turned off/offline and it is faded. It has no USB ports on it, and it is out of warranty and HP is not offereing extended warranty packs for this model.

 

Any suggestions would be appreciated.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-24-2017 02:30 PM

HP Recommended

Hello, try taking the machine of the network and restart it to see if it does the same thing. If it still does, than it sounds like it could possibly be a formatter issue.

 

Hope this helps....

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2 REPLIES 2

‎02-24-2017 02:30 PM

HP Recommended

Hello, try taking the machine of the network and restart it to see if it does the same thing. If it still does, than it sounds like it could possibly be a formatter issue.

 

Hope this helps....

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‎03-01-2017 08:49 AM

HP Recommended

Image_Tech, thanks for the assistance, it is still doing it without the network cable plugged in so I guess it is the formatter. It has been sitting here stuck for over 20 minutes.

 

Thanks

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