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‎10-02-2018 03:45 PM

HP Recommended
Product: Laserjet 8100 DN
Operating System: Microsoft Windows 10 (64-bit)

Just got a Laserjet 8100 does not print from Adobe Reader.  However, pdf files when viewed inside a browser print OK.   Any solutions to making the printer work with the Adobe PDF Reader?  My Laserjet 5si prints from Adobe Reader files fine... 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-03-2018 01:29 AM

HP Recommended

Fixed the problem by updating to the latest Adobe Reader DC.  I had the older Reader XL.

With the older Read XL, when I sent a print job to the printer, nothing visible happened - no message on the printer, no little pop-up of the printer symbol on the windows tray at the bottom - it was as though nothing happened. 

But with the update, it all works fine now.

View solution in original post

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2 REPLIES 2

‎10-03-2018 12:39 AM

HP Recommended

What happens when you send a pdf job from Adobe Reader? I there processing job message on printers panel or not?

What printer driver are you using, can you instal a driver for laserjet 9000 series and see what happens?




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‎10-03-2018 01:29 AM

HP Recommended

Fixed the problem by updating to the latest Adobe Reader DC.  I had the older Reader XL.

With the older Read XL, when I sent a print job to the printer, nothing visible happened - no message on the printer, no little pop-up of the printer symbol on the windows tray at the bottom - it was as though nothing happened. 

But with the update, it all works fine now.

Was this reply helpful? Yes No
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