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‎12-17-2019 09:13 AM

HP Recommended
Product: laserjet pr MFP M281fdw

Please help! When I send a job to my printer,  the printer turns on and quickly displays "Printing document" and then it just quits and the job is gone from the queue! 

2 REPLIES 2

‎12-17-2019 11:27 AM

HP Recommended

Have you tried restarting both the printer and the computer? It could simply be a random drop off and a restart my resolve the problem. If you are trying to print PDF documents, it could be a corrupt document or you may want to try printing from a different PDF program such as foxit.

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‎12-17-2019 12:18 PM

HP Recommended

Yes, I have restarted the printer and computer. I have unplugged the router, and plugged it back in. I updated the firmware on the printer. I am trying to print shipping labels from the PayPal website. 

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